Home / Search / Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

ISBN-13 · 9781071876275
ISBN-10 · 1071876279
Publisher · Sage Publications, Inc
Format · Trade Paperback, 656 pages
Published · 2024
Language · English

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

Name: Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
Brand: Sage Publications, Inc
ISBN: 9781071876275

Ford, Robert C., Sturman, Michael C. · 3rd edition

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About this book

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition by Robert C. Ford and Michael C. Sturman takes readers on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.