Contact us
We answer every message — usually the same day.Sending a rental back
Every rental ships with a prepaid return label — use that and you don't need an address at all. If you have lost the label, print a new one from your rentals page, or post the book to:
Returns
Bookface Returns
PO Box 36130
San Jose, CA 95158
Something about an order?
Open the order in your account dashboard — returns, tracking and refunds all start there, and it saves us both a round of emails. Our return policy covers the common questions.
Selling on Bookface
Seller questions go to the same address. What it costs and how payouts work is set out in the seller terms.